1) If you want to make a Bank Transfer or EFT (Electronic Fund Transfer) payment, you can use our Ziraat Bank accounts. Our account information is on the product payment screen.

2) With your credit cards through our website

You can benefit from our online single payment or installment options for all kinds of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order. In case of order cancellations due to possible order cancellations or stock problems, the money will be refunded to your credit card within 3 business days.

3) Order Price Refund

In case your orders are canceled for possible reasons; EHBA Technology Anonim Şirketi will refund the product price to your account and/or credit card within three business days. However, you must inform our company’s financial authorities about your bank account information and/or credit card information correctly and completely. The refund period may vary depending on your bank’s transaction completion time.

4) Delivery

We strive to deliver the products you have ordered to cargo on the same day. For products that take time to be procured, the cargo delivery period is 3 business days as specified in the product details. You will be informed in case of a possible delay in delivery.

In order for the product delivery to be carried out without delay, please provide the address of your location as the delivery address during the day.

Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Istanbul-based company will be sent by the cargo company. After your orders are approved, the preparation phase is completed and delivered to the cargo company.

You can consult our customer representative and discuss different delivery conditions. In addition, cargo deliveries are only valid for Turkey

5) Payment Tracking

If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation as a result of the payment page.

In the event of any error at the specified address, the orderer is contacted regarding the order that could not be delivered.

The validity of the e-mail address specified by our visitor is confirmed by the automatic e-mail sent after the order is transferred.

We are responsible for the delivery to the bank we use the credit card system as well as the customer.

Please pay attention!

Open and check the packages that you think were damaged during shipment in front of the authorized person of the company you received them from. If you think there is any damage to the product, do not accept the product after a report is prepared by the cargo company.

After the product is received, it is assumed that the cargo company has fully fulfilled its duty.

If the product is damaged: Report the report you have prepared to hello@ehbatechnology.com e-mail address.

If you perform these procedures, we will start working on your package and ensure that the delivery is repeated as soon as possible.

If you briefly explain why you want to return the product in this e-mail, you will help us with our work on the product.